Order fulfillment time


01

Frame origin

The Raccoon Brigante frame is imported from China and then painted in Poland. This process aims to ensure high-quality finishing and meet the brand's aesthetic and technical standards.


02

Assembly Process

After painting the frame, appropriate components are selected and installed according to the customer's individual order. Bike assembly may include various elements such as component groups, wheels, saddle, handlebars, etc.


03

Processing time

Standard order fulfillment time may vary depending on component availability and individual customer preferences. Generally, this process takes 2 to 4 weeks, counting from the order confirmation date and payment receipt.


04

Optional PPF film wrapping service

If the customer decides on the additional service of wrapping the frame with PPF protective film (Paint Protection Film), the order fulfillment time may be extended. The exact project completion date will depend on the availability of appointments for this service.


05

Delivery and pickup

After completing the bike or frame assembly, the order can be delivered to the specified address or picked up in person at the Velopoint store in Rzeszów at Witolda 8B street. Delivery costs may vary depending on the recipient's location. Within Poland, order delivery is free.


06

Warranty conditions

The frame and components are covered by standard warranty conditions. Warranty details are provided here.


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